Quality service

Googol Knowledge and Practice Academy, in collaboration with the Googol Quality Care Team, offers complimentary technical training, conducts regular customer visits, and maintains exclusive customer files. These measures, among others, are implemented to ensure that customers receive the same high-quality, personalized service from Googol.

Service Philosophy: Centered on users and oriented towards value output, we provide full-process quality care services.

Service Guidelines: Priority service with meticulous attention to detail; refusal to pass the buck; formation of a closed loop; pursuit of quality.

Service Team: Googol Quality Care Service Team provides customers with a full range of technical and service support before, during, and after the sale. Our service engineers are highly skilled and experienced, and can solve problems efficiently. They are also regularly evaluated and visit customers for continuous improvement to ensure service quality.

Service Hotline: 023 - 4965 9518

Service Network Distribution: The country's major regions are establishing a network of wholly-owned and authorized service outlets. In order to meet the user service needs, a rapid response is required to ensure 365x24 hours of uninterrupted service.